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Last updated: September 2024

Introduction

feral-soar is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA) and the United Kingdom. This page outlines how we comply with the General Data Protection Regulation (GDPR) and your rights under this regulation.

Data Controller

feral-soar acts as the data controller for personal information collected through our website and services. Our contact details are:

feral-soar
245 Richmond Street West, Suite 400
Toronto, ON M5V 1W2
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.

International Data Transfers

As a Canadian company, we may transfer your personal data to Canada for processing. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Regular security assessments
  • Access controls limiting who can access personal data
  • Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, unless the conditions of GDPR Article 34(3) apply.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Contact Us

For any questions or concerns about our GDPR compliance or to exercise your data protection rights, please contact us:

Email: [email protected]