Last updated: September 2024
Introduction
feral-soar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feral-soar.com and use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, and other contact information you provide when submitting forms or contacting us.
- Travel Preferences: Information about your family composition, travel interests, and service preferences shared during consultations.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
- Device Information: Browser type, operating system, and device identifiers collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our travel planning services
- To respond to your inquiries and fulfill your service requests
- To send you communications related to your inquiries or bookings
- To improve our website and service offerings
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted partners who assist in operating our website and conducting our business, subject to confidentiality agreements.
- Travel Partners: With accommodation providers, tour operators, and other travel service providers necessary to fulfill your bookings.
- Legal Requirements: When required by law or to protect our rights and the safety of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain inquiry data for up to three years following your last interaction with us.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our services are designed for families, but our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from individuals under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
feral-soar
245 Richmond Street West, Suite 400
Toronto, ON M5V 1W2
Canada
Email: [email protected]